Online Reputation Management Tutorial for a Newbie Posted by Sameer May 06, 2020 ORM, Digital Marketing Google yourself and check what you see. Are you represented online fairly? Every business has an online reputation. Online reputation management (ORM) means controlling your online conversation. Its techniques and strategies ensure that consumers find the right materials when they search for you on the Internet. The purpose of ORM services is to create balance, neutralize misleading trends, and allow you to put your best foot forward. Why is ORM important? A simple search can tell everything about your brand; so, every business needs to maintain its online reputation. If people are spreading negative reviews about your business, that can harm your business’ objectives in the long run. Online Reputation Management for a Newbie Visible Online: – Nowadays, consumers before purchasing search on the Internet, and once they find it, they dig deep for the information about the products or services for making an informed decision. If your business doesn’t appear on those searches, then you are losing business. Ensure your business is visible online while maintaining your online reputation. Respond To Reviews: – Answer every review or query, because once you respond to the customer, this shows you value their interaction. This would indicate that they are dealing with real people. Publish Content: - Content should be of high-quality that educates or entertains your customers. Make sure the blogs are detailed enough, you can add some images too, to make it look more attractive. Local SEO: - Make sure your local SEO is working great so that you appear on top of the search results on various search engines. Monitor Regularly: - Set alerts for reviews and queries, so you are notified once your business is mentioned. Do not miss any mention; thus, monitor regularly. Be Honest: - Once you have promised to deliver top-notch products or services, stick to it; otherwise, you will ruin your online reputation. SMO Digital Marketing Share: